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Reception, Customer & Data Support

SPIE, Bellingham, WA, United States
Employer Description

SPIE is the international society for optics and photonics founded in 1955 to advance light-based technologies. Serving more than 225,600 constituents from 150 countries, the Society advances emerging technologies through interdisciplinary information exchange, continuing education, publications, patent precedent, and career and professional growth. SPIE annually organizes and sponsors approximately 25 major technical forums, exhibitions, and education programs in North America, Europe, Asia, and the South Pacific.

SPIE is an Equal Employment Opportunity Employer.  SPIE provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

Job Description

Join our team, sharing the latest scientific advances in light-based technologies from around the world, including biomedical optics, astronomy, lasers, solar, nanotechnology, and more!  Make a difference doing important work with a successful, international not-for-profit organization.

Full-time, 40 hours per week position available.  Hours 8:00 a.m. – 5:00 p.m. SPIE has adopted a mandatory vaccination policy. 

Description of duties: Answer phone in a professional and courteous manner, and direct calls to the most helpful source with one call transfer/resolution in mind.  Greet and direct visitors appropriately, issuing and documenting visitor badges as needed. In addition to Customer Services, support various internal departments by performing advanced database work for Accounting, HR, Administration and Data Governance.  Perform other general administrative tasks as needed.  Monitor reception voicemail inbox and route any calls to correct auto attendant and report any phone system anomalies.

Job Requirements

Requirements

  • 2-year degree or equivalent, relevant experience required
  • Professional phone manner
  • Strong organizational and communication skills (written and verbal)
  • One year typing or data entry experience, plus additional office experience (equivalent relevant experience may be substituted) 
  • PC proficiency and knowledge of Windows applications required 
  • Proficiency in web research and analyzing information
  • Type 50 wpm accurately for periods of 2 hours per day, up to 4 hours per day 

Equity, Diversity, and Inclusion (EDI): SPIE recognizes that diversity and inclusion drive innovation, excellence, and new knowledge. Bringing together people from different backgrounds, experiences, and perspectives makes us stronger and supports our mission. We offer a collaborate work environment and strive to create a culture of belonging for all our employees. 

Compensation includes:  Competitive wage, annual discretionary bonus, defined contribution retirement plan with additional company match and paid-time-off plan beginning at 31 days per year.

Benefits package includes: Medical, dental & vision benefits provided.  Health savings accounts are partially funded by SPIE.  Flexible spending accounts for dependent care and dental/vision expenses available. Employee life & disability insurance provided, dependent life insurance available through payroll deduction. Many learning & development opportunities including tuition reimbursement & leadership development. 

Location: Physical work location in Bellingham, WA. 

Culture Our workplace offers onsite volleyball, costume contests, picnics, parties & more. We are located in Bellingham, WA where you will find the perfect blend of endless outdoor recreation, incredible scenery, strong schools, great breweries, and more, making this an amazing place to work and live. 

Please send a resume & cover letter, indicating how your experience & qualifications match the requirements & why you will be successful in this position to: 

Email:  Recruiting@spie.org
Apply online:  www.spie.jobs
Mail:  SPIE Human Resources, P.O. Box 10, Bellingham, WA 98227

All materials must be received by 5 p.m.  06/29/22.

JOB DETAILS
POSTED
14 June 2022
CLOSES
14 July 2022
JOB TYPE
Full-Time
PREFERRED EDUCATION
High School
ANNUAL SALARY (US Dollars)
Open
JOB FUNCTION
Other
FIELD
Business / Industry